Lost Property

If you have left something on one of our trams, contact our Customer Relations straight away. We will do our best to locate your item and return it to you the same day.

We keep all found property in our depot at Gogar overnight and over the weekend, and send it to the Lothian Buses Lost Property office at Annandale Street the next working day. You can contact them directly on 0131 475 0652 to arrange pick up. 

Location of Lothian Buses Lost Property office

Customer Relations: 0131 338 5780

Communications (Journalists, Photographers and Film Crews): 0131 338 5774

Lost Property Office*: 0131 554 4494 (option 3)

mticket Help Line: 0131 475 0110

Ridacard & Citysmart Help Line: 0131 475 0655

You can get in touch with us via email. Send your comments to:


Twitter - We're available to talk to on Twitter 24/7



Text ‘TRAM’ followed by your message to 82228.

You will be charged your standard network rate message.

Edinburgh Trams, Customer Relations, 1 Myreton Drive, Edinburgh, EH12 9GF